LISTENING AND ITS IMPORTANCE
LISTENING AND ITS IMPORTANCE
Communicating well consists of two parts: expressing
yourself and listening to others. Many people forget the second part. Lots of
people are good at talking, but when it’s time to hear the thoughts
and feelings of someone else, they fall short. Listening can be very
challenging. It comes naturally to very few people, so to improve, you must be
more intentional. Why is listening worth the extra effort? Here are ten reasons
why it’s important:
#1 Listening builds trust
When you make the effort to listen to someone, they
recognize your interest. They can tell that you’re invested in what they’re
saying. This makes them more comfortable sharing with you and being open. If
you were only half-listening, not making eye contact, or glancing at your
phone, the other person won’t want to waste their breath. They
won’t trust you to respect their thoughts and feelings.
#2 Listening reduces misunderstandings
Misunderstandings are one of the most common effects of
poor communication. When people aren’t listening to each other, it’s very
easy to mishear something or misinterpret someone’s meaning. Many times,
misunderstandings aren’t a big deal, but some can have major consequences. As
an example, if someone isn’t listening when their friend explains they have a
certain food allergy, serving them a dish with a dangerous ingredient
could be life-threatening.
#3 Listening helps eliminate conflict
Poor listening skills are at the root of a lot of conflicts.
Besides sometimes causing misunderstandings, not listening well frustrates
people engaged in important conversations. People want to feel respected, which
is irrevocably tied to feeling heard. You don’t necessarily need to agree, but
simply making the effort to hear another perspective keeps the situation
calmer. When everyone feels calm and safe, it’s much easier to work through
tense situations without things escalating to conflict.
#4 Listening encourages empathy
Humans are naturally empathetic, but we all have biases and
assumptions that come from our upbringing and experiences. When you talk to
people who have different backgrounds and experiences, it can be tempting to
lean on preconceived notions. Instead, you can commit to listening rather than
assuming. When you hear right from a source, you’ll have a deeper understanding
of their perspective, which is key to having empathy.
#5 Listening improves romantic relationships
Relationship experts always talk about the importance of
listening. Poor communication is behind a lot of the conflict and heartache in
romantic relationships. By listening to one another, you create a safe,
judgment-free place. This can take a lot of practice as many struggling couples
are used to interrupting and talking over each other. A qualified couple’s
therapist can recommend listening exercises that make the process more
structured.
#6 Listening improves business relationships
If your career involves interacting with others, you know
how vital good communication is. Misunderstandings and conflict can
derail projects and earn companies’ bad reputations. By committing to listening
better, you can build strong relationships with coworkers and clients. People
will feel respected and eager to work with you.
#7 Listening helps deepen your friendships
Listening doesn’t only improve your romantic or business
relationships; it deepens your friendships, too. If you’re feeling distant from
your old friends or are struggling to connect with new ones, being a better
listener could be a game-changer. The benefits of listening – greater trust,
fewer misunderstandings, and more empathy – translate well to friendships. It’s
worth the effort. Deeper friendships are linked to better physical and mental
health!
#8 Listening increases your productivity
Whether you’re at work or in school, listening is very
important to your success. People who are good listeners are more likely to
retain information, understand what’s being required of them, and ask the right
questions. This is a valuable skill in group projects and meetings. Many people
think they need to talk a lot to contribute, but listening is arguably more
important. If everyone listens to each other, there are fewer
misunderstandings. This saves everyone’s time.
#9 Listening helps with learning new languages
When you’re learning a new language, you no doubt
practice speaking a lot. Listening is just as important, but it’s often
neglected. Why? Many people find it exhausting – and it is – but that’s because
it’s exercising your brain. Considering that we spend around 40-50% of our time
listening as opposed to talking or writing, hearing the language you want to
learn is a big part of mastering it. Audiobooks, music, and movies are
good resources.
#10 Listening improves your leadership skills
If you’re wanting to become a better leader, you should
become a better listener. Active listening helps you make connections
between your team’s ideas, hear different perspectives, and prevent
misunderstandings. A good team leader ensures everyone feels respected, which
means they all feel heard. If you’ve always thought that good leaders are
people who express themselves really well, that’s just half of the picture.
They’re also great listeners.
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